Award-winning UX architect and designer, with broad experience in the eCommerce, telecom, and financial services industries. Expert in driving collaboration across UX, Product, and Engineering teams to establish consensus and deliver solutions to highly complex business problems.
Design thinking methodology and UX best practices
Award-winning native mobile app UX designer and architect (iOS and Android)
Using scalable frameworks to maintain content consistency
Prototyping, testing, and evaluating design solutions
Systems Thinking and Process Improvement
Consensus Building
Persona research, journey mapping, user flows, and content design
Trained Design Sprint Facilitator
Agile scrum master/coach
Awards:
Forester Award: #1 Omnichannel Retail Mobile App